Our Team

Alex Toselli

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Tracylee Arestides

Andrea Comastri

Jon Ackary

An accomplished and skilled General Manager with experience operating CBD Hotels in Sydney, Canberra, Melbourne, Adelaide and Brisbane at 3, 4 and 5 Star levels. This is complemented by resort experience in Thredbo with extensive Food & Beverage operations including large and challenging events in a highly seasonal environment. My focus has been to achieve the right balance between excellence in customer service, growing individuals in the team and producing the best returns for owners; demonstrating that passion and flair in Hospitality must be accompanied by keen commercial acumen. Currently General Manager Song Hotel Sydney a profit for purpose business generating commercial returns for YWCA Australia a registered charity with PBI status, Song Hotel has recently completed a $16M transformation.

Phil Kasselis

More than thirty five years of diversified experience in the hotel and tourism sector in the areas of hotel operations, hospitality consulting, hotel development, acquisitions, asset management and hotel brokerage. Previously a co-founder and the Managing Director of a hotel operating platform at a leading hotel investment firm for more than six years. Spent fourteen years at InterContinental Hotels Group (IHG Hotels & Resorts), as Vice President, Head of Development, based in Sydney, Singapore and Dubai. Held prior roles with hotel brokers Knight Frank Expotel, Accor and industry consulting firms Horwath HTL and Arthur Andersen.

Rachael Martin

Rachael is an experienced and passionate HR and change professional with specialist knowledge across leadership development, employee experience, change management, employment relations. Rachael has spent the last 15 years in people leadership roles across professional services, financial services and ASX 50 companies, including MinterEllison, Virgin Australia, Westpac and Barclays.

Lucy Masters

Andrea Comastri

Andrea is Hotel Etico Australia’s CEO. Andrea leads with clarity, passion and accountability, keeping Hotel Etico’s values front and centre: Inclusive, Innovative, Smart. His vision is to scale inclusive employment models nationwide, demonstrating the social and economic value of inclusion. Andrea brings over 30 years’ leadership experience across the not-for-profit, social enterprise and philanthropy sectors.

Interests

• Long Distance Running
• Formula 1
• 3D Printing

Saraya O’Connell

Saraya O’Connell is Hotel Etico’s Chief Operating Officer. With over 17 years of experience in disability services, she is a champion for inclusion, advocating for people with a disability to live full, independent lives and build meaningful careers.

Under her leadership, Hotel Etico continues to set the standard as a social enterprise, combining high-quality training with real career pathways. Saraya leads operations and growth across the organisation, and everything in between, with a practical, hands-on approach focused on delivering outcomes that make a real difference.

Interests

• Reading
• Restoring furniture
• True crime documentaries and podcasts

Nathalie Kasselis

Sophia Ballone

Sophia is Hotel Etico’s Head of Industry Employment, where she supports graduates transitioning into open employment within the hospitality industry. With a background in administration, HR support, and hospitality, Sophia is passionate about inclusion and creating meaningful employment opportunities for people with disability. She holds a double degree in International Studies and Arts, majoring in Spanish and Psychology.

Interests

• Music and the arts
• Reading
• Travel and culture

Scarlett Bean

Scarlett is Hotel Etico Academy Coordinator in Leura. She is passionate, genuine, and enjoys connecting with people in an authentic way. She has a good sense of humour, values genuineness and kindness, and appreciates environments where people feel comfortable being themselves. She is passionate about helping people feel empowered, included, and accepted, and believes everyone deserves opportunities to feel valued and supported in life.

Interests

• Music and good food
• Fitness and wellbeing
• Personal growth and self-development

Jen Ruse

Raymond Jebrine

Raymond is Hotel Etico's Business Development Manager, bringing over 14 years of experience in Australia’s disability industry. Passionate about creating meaningful partnerships and inclusive opportunities, Raymond works closely with businesses, communities, and stakeholders to support initiatives that empower people with disability and promote positive social impact. His extensive industry knowledge and relationship-focused approach help drive growth while championing accessibility, inclusion, and employment pathways across the sector.

Tali Forwood

Tali brings 16 years of experience in the disability sector. Tali holds qualifications in Cert IV in Business Administration, Internal Auditing and is currently undertaking studies in Lead Auditing.  With a natural eye for detail, Tali ensures that policies, procedures, and practices align with NDIS requirements and supports a culture of compliance across the organisation.  Passionate about creating environments where quality and care go hand in hand, Tali is dedicated to empowering staff and the organisation to deliver support that truly makes a difference.

Interests

• Spending time her dogs
• Spending time in the garden

Liz Angel

Lexie Zito

Lexie is Hotel Etico’s Business and Program Officer, where she plays a key role in supporting program and operational delivery, ensuring projects are delivered efficiently and achieve meaningful results. Drawing on her experience in hospitality, Lexie brings a strong understanding of service excellence, stakeholder engagement, and inclusive practices. She holds a Bachelor of Business in International Hotel and Resort Management.

Interests

• Travel
• Performing Arts
• Disney